Blue Ridge Technology

Adapting to the new “Work from Home” environment Millions of us across the world have responded amazingly to the challenges of working from home and many people who have taken this challenge to change the workplace will never return to their old jobs. So for people who can not take home their laptops or desktops with them at all times, it is crucial to know how best to train their team on software when they work from home. For these people, software training in the workplace is essential. And training on the software at home is even more essential. A study conducted by O*NET over three years identified that more than 50% of the people asked about software training said that this was essential. Training staff remotely In a world where in person training is no longer always an option, we must look at how we can support our people digitally. If we can’t train them, we have even less chance of retaining them. Using video, webinars and workshops are all great ways to encourage your colleagu...

The Last Line of Defense Is a Next Generation Anti-Virus Next Generation Anti-Virus (NGAV) has become the latest evolution of legacy anti-virus products that for years have protected computers, servers and networks from the range of modern-day cyber attacks. The legacy products that most people are familiar with work at delivering the endpoint protection with very little effort. NGAV addresses an updated approach in the way malicious activity is detected and blocked. Next Generation Anti-Virus Ben Johnson from CarbonBlack describes NGAV as a “system-centric view of endpoint security, examining every process on every endpoint to algorithmically detect and block the malicious tools, tactics, techniques and procedures (TTPs) on which attackers rely”. Johnson in the above linked article describes how NGAV has taken four important measures to protect the company: Prevent traditional malware in traditional AV. Prevent unknown malware and advanced attacks and evaluate the general backgro...

With cyber attacks on the rise, it is essential for your business to be prepared in the event of a disaster. Most businesses have offsite backups that they can use in the event of a disaster or attack, but how reliable is your backup? Have you tested it to make sure that it can restore your information in a timely manner and get you up and running again quickly? Routine and regular backup testing can alert you to possible failures so that you can take appropriate action. In order to have little to no impact on your business operations and financials, a comprehensive and quick restoration is important to making sure you are prepared in the event of a disaster. In 2017, Cockrell Hill Police Department out of Texas announced that fell victim to a ransomware attack resulting in the loss of 8 years of data. This data loss included evidence pertaining to ongoing investigations. This data was unrecoverable. Ransomware resulted in 8 years of lost data for a police department in Texas. In 2016...

You started a business in the basement of your parent's house and it has taken several years, but you have grown to the point where you open a small office and even employee 15 employees now. While the growth is great, it also comes with a lot of responsibility and pivotal decisions. If you want to continue to be successful, you have to ensure your business will continue to move in the right direction. Business owners understand the need to continuously improve their business processes to become more productive and efficient. In order to adapt to market changes and provide better service to customers, business owners need to sometimes make difficult decisions. One of these tough decisions that can impact your organization's daily workflow significantly is your business information technology management. Seemingly, this does not appear to bear much weight on your daily operations, but in fact can bear momentous consideration. The loss of a server can shut your business down fo...

Two-factor authentication (2FA), also known as two-step authentication or multi-factor authentication, is used to improve the security of your online accounts. With 2FA, users can only get into their computer applications by entering two or more pieces of information into the authentication system. This adds additional layers of security to the login process. The most common way to confirm two factors when logging onto an account is to enter a password and then authenticate through a secondary verification process or application. There are three types of two-factor authentication or verification you may be familiar with: What you chose: a password, a PIN code, a postal code or a response request (your mother’s maiden name, your pet’s name, favorite childhood friend’s name, etc.) What you have: a phone, a credit card or a chain. What you get: biometric features such as fingerprints, retina, appearance or sound. Why is Two-Factor Authentication So Important? Ransomware can shut your en...

The Importance of Updating your Website Content The first impression is usually the most influential. In today’s business, the most influential tool is your website! It's usually the first place your customers visit to learn about your business and the services you offer. In this case, it's important to keep the website content up-to-date and focus on the messaging. Creating your website is often not enough to get your customers involved. Your website will commonly be a resource to your clients and should be updated and changed to increase your chances of advancing in search engine results. Updating your website content is vital to businesses today. Visitors use this information on a regular basis to find you and see what services you offer. Reasons for Updating Your Website Content: Provides Frequent Indexing As more and more sites, articles, blogs and downloads are used to update your site, search engines will frequently visit your website. Search engines use web crawlers,...

What is a Firewall? A network firewall is typically a hardware appliance that provides network security by filtering inbound and outbound data and internet traffic according to user-defined guidelines. Generally speaking, the firewall’s job is to decrease or remove any malicious communications or data while allowing legitimate communications to the network to flow easily. In most infrastructures, the firewall is the first layer of security in place that can prevent an attack. In this blog, we will be starting with an explanation of traffic through Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) packets and then we will move into the various issues related to security. Network Security TCP Network Packets We are going to take a look at the appearance of network traffic but first we will explain the protocols of the network traffic. TCP is the standard that defines the establishing of a network “handshake” or how applications and programs interchange data. UDP is an...