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Copilot the Top Productivity App in Windows? Maybe Not

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​Microsoft says Windows 11’s top productivity app is…Copilot? We’re a little skeptical. If you think about your workday, what’s the single most important app you use? The one it feels like you just couldn’t make it through the day without? Microsoft’s newest marketing says the answer is Microsoft Copilot, the AI assistant built into the Microsoft ecosystem (and yes, available as a standalone app). We’re not so sure. More important than Outlook? Teams? To Do? What about File Explorer, OneDrive, or even Snipping Tool? Not to mention, if you use any industry-specific software or big SaaS products (like Salesforce, Shopify, or Adobe products), those probably jump up pretty high on your list. So, respectfully: What is Microsoft talking about here? We have a pretty good idea. Let’s start with the good. The Good: Copilot Can Be Incredibly Useful It’s hard not to notice that AI is literally everywhere in business marketing. Which is probably what this Microsoft claim is: more marketing than re...
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PSA: Don’t Use AI to Create Passwords

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AI Passwords ​Depending on what you do, AI can do a lot for your individual productivity. Given how effective some AI tools like ChatGPT and Gemini are at certain business tasks, like drafting emails, improving grammar, synthesizing information, or even writing or correcting code. But recent research shows us one thing you shouldn’t use AI for: creating passwords. A clearer understanding of how these systems work can show you why. Here’s what you need to know. Why People Use AI for Password Creation We’ve warned for more than a decade that using simple passwords is dangerous, and reusing them is even worse. Passwords that use your birthday, common patterns like 2468, or even the word “password” itself (yes, this really still happens) are easy to guess. When you reuse those easy passwords across multiple accounts, all it takes is one right guess and the bad guys could gain access to all sorts of information. People hear that passwords need to be long, complex, and unique, but we humans ...
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Out of Time: Windows 10 Extended Support Ending Soon

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Times Up! ​If your business is still running Windows 10, time to upgrade safely is running out. By this time you’ve already had to spend extra to sign up for Extended Security Updates (ESU) if you want to stay current and protected. If this isn’t something you watch closely, we understand — you have a business to run after all. It may also seem like all is well for now: Windows 10 machines still boot up and run as stable as you’re accustomed to. They even get security updates…for now. But that changes for good in October. Windows 10 Extended Support Ends October 2026 Microsoft already ended standard support for Windows 10 back in October 2025, advising businesses to upgrade to Windows 11 to get the latest and greatest (and most secure) Windows experience. But for a variety of reasons, that didn’t work for every business. For example, if: You’re still running old machines that can’t officially upgrade to Windows 11. You rely on legacy software that doesn’t operate past Windows 10. You ...
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Exploring AI? How to Avoid the Stall

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Stalled Projects? ​Dabbling in AI projects that go deeper than casual ChatGPT/Copilot interactions? Here’s why projects stall — and how to avoid it. The use of LLM-based generative AI tools is seemingly everywhere these days. Even if you haven't used it personally, chances are someone on your team is using it whether you approved it or not. Many small businesses are using AI in basic ways (things like employees chatting with ChatGPT to answer questions or asking Copilot to retrieve a file). But going beyond the basics? That’s a little less common at the small business level. And the bigger problem is what happens with the companies that do try to launch something more significant with AI: most projects stall out. Most Projects Stuck in Concept One recent report showed that around 50% of AI initiatives have yet to exit proof-of-concept mode. Businesses expect they will see gains from AI; they’re even willing to spend more on it — even without seeing much return as of yet. There’s a ...
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Tips to Improve the Life of Your PCs

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Make It Last Longer ​Get More out of Current Hardware to Avoid Sky-High Hardware Prices Hardware prices are skyrocketing, and there’s no end in sight to the ongoing memory shortage. That memory is in everything you use these days, but even beyond flash memory, everything from rare earth minerals to plastic components to microprocessors is affected. We’ll get to some of why, but here’s the more important takeaway: now’s a better time than ever to look for ways to extend the life of your existing hardware. That’s what we’re covering in this week’s post, with a specific focus on what you can do within Windows 11 to get a few more months or maybe even years out of the PCs already populating your business. Why Are Prices Rising? The news headlines on any given day tell a big part of the story. The increased demand for AI compute power is causing a huge demand for memory. Those big and heavily capitalized companies are paying a premium for access to the memory getting produced, leaving con...
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How to Prepare for Next-Gen, AI-Powered Phishing Attacks

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Phishing Attacks ​Phishing attacks are nothing new, and we’ve probably published 10+ blog posts over the years warning against them in one form or another. Now it’s time to get ready for yet another evolution in AI-powered phishing attacks. Here’s what you need to know for 2026. Catching Up: Current State of Phishing Attacks We’ve already warned about how generative AI is making it easier for scammers to create convincing, legitimate-looking content at scale. 10 years ago, phishing emails almost always had tell-tale signs like weird writing, typos, and graphic design that just looked off. But today those red flags are much harder to spot. The grammar is as good as your favorite genAI model’s, and it’s easier than ever to spin up a fake website thanks to those same tools. So we’ve already shifted our guidance away from looking for visual evidence. Now we warn businesses to look for directional evidence instead. Things like: Urgent calls to do things: “Click now to login or your accou...
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Why AI Governance Matters…No Matter Your Business Size

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genAI Tools ​Let’s face it: your team is using AI, whether you want them to or not. If you have any kind of office operations, then chances are almost 100% that someone on your team is using generative AI tools at work. We think that can be a great thing — genAI tools can summarize meetings, help team members brainstorm and organize their thoughts, do light research, and much more. We’ve even explained how some of the new genAI features in Microsoft Copilot can help businesses like yours, right here on the blog. Using AI can be a good thing. But do you know how your team is using it? Which tools they’re using? And most important of all: do you know what business data they’re feeding to those AI tools? Most small business owners don’t. And because AI tools are developing and launching so quickly, most small businesses don’t have clear AI governance in place yet. What Is Governance? “Governance” refers to how a business controls and manages its IT resources. It’s why your employees can’t...
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