Blue Ridge Technology

genAI Tools ​Let’s face it: your team is using AI, whether you want them to or not. If you have any kind of office operations, then chances are almost 100% that someone on your team is using generative AI tools at work. We think that can be a great thing — genAI tools can summarize meetings, help team members brainstorm and organize their thoughts, do light research, and much more. We’ve even explained how some of the new genAI features in Microsoft Copilot can help businesses like yours, right here on the blog. Using AI can be a good thing. But do you know how your team is using it? Which tools they’re using? And most important of all: do you know what business data they’re feeding to those AI tools? Most small business owners don’t. And because AI tools are developing and launching so quickly, most small businesses don’t have clear AI governance in place yet. What Is Governance? “Governance” refers to how a business controls and manages its IT resources. It’s why your employees can’t...

​It’s not just hype and it’s not a magic pill, but genAI seems here to stay. Is your business taking advantage — or getting left behind? Is your business using generative AI (genAI) yet? If not, you’re now in the minority — and businesses that are too slow to adapt may miss out. A reliable report from McKinsey found that three-fourths of businesses are now using AI in some capacity, and generative AI use is quickly on the rise. What Is Generative AI (GenAI)? Generative AI refers to the kind of artificial intelligence tools that can generate information, like text, images, computer code, and even video. This tech is what powers tools like ChatGPT, Claude, Grok, Copilot, Gemini, and others. It’s a new type of technology that processes and synthesises information differently than the way computers have done so in the past. What Can GenAI Do? A lot. But not everything, and not always, well, accurately. GenAI is really, really impressive at some tasks. Ask it to diagnose problem...